Free Delivery Policy

At Smith Machine, we believe your fitness journey should start hassle-free — that’s why we offer Free Delivery on all Smith Machines and fitness equipment orders across the country.

1. Free Nationwide Delivery

We provide free standard delivery to most regions within the country. Whether you’re setting up a home gym or a commercial fitness space, your order will be delivered right to your doorstep — no extra shipping charges.

Delivery times may vary based on your location, product availability, and courier partner schedules.

2. Delivery Timeframe

Most orders are processed and dispatched within 1–3 business days after purchase.
Estimated delivery time:

  • Major cities: 5–7 business days
  • Other areas: 7–10 business days

Once shipped, you’ll receive a tracking link via email or SMS to follow your order’s progress in real time.

3. Heavy Equipment Delivery

Smith machines and large gym equipment are delivered in secure packaging to ensure safe transit.

  • Our logistics team may contact you before delivery to schedule a convenient time.
  • Please ensure someone is available at the delivery address to receive and sign for the package.

Note: Installation services are not included unless specifically mentioned in the product description.

4. Areas Not Covered by Free Delivery

In rare cases, some remote or hard-to-reach areas may not qualify for free delivery.
If this applies, our support team will contact you with delivery options and any minimal charges before processing your order.

5. Damaged or Missing Items

We take great care in packaging your order. However, if your package arrives damaged, incomplete, or incorrect, please contact our support team within 48 hours of delivery. We’ll arrange a replacement or refund after verifying the issue.

6. Tracking Your Order

Once your order has been shipped, you’ll receive:

  • A tracking number
  • The courier company name
  • An estimated delivery date

You can track your shipment anytime until it reaches you safely.

7. Contact Us

For delivery inquiries or shipping support, please reach out to us:
📧 Email: info@gymsmithmachine.com
🕒 Support Hours: Monday–Friday, 9:00 AM – 6:00 PM